Quality Inn & Suites Matthews

ex. HOLIDAY INN EXPRESS

13470 East Independence Blvd., Matthews, NC, United States, 28105show map
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Rooms and Guests
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Highlights
8
FabulousBased on  50 reviews
Overview

The great value Quality Inn & Suites Matthews is placed close to the beachfront.

This hotel is located in a recreational area, 22 km from The Bank of America Stadium. There are restaurants and entertainment venues in the area.

Quality Inn & Suites Matthews can be reached in a 35-minute drive from Charlotte Douglas airport.

Rooms

Guests can enjoy the non-smoking rooms which feature satellite TV, climate control, wireless internet, a balcony and a wet bar. Bathrooms are fitted with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

At the hotel Quality Inn & Suites Matthews guests are invited to a american breakfast served for free. 

Services

Corporate travelers can use computers, a business center and a meeting room available on site.

Relax

The property indulges guests with a health club, a Jacuzzi and a sauna as well as a gym and a fitness center. Such sports activities as horse riding, basketball and bowling are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   118.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Coffee shop

Fitness/ Gym

Exercise gym

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Health club

Sports & Fitness

  • Exercise gym
  • Bowling

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Wake up service
  • Shops/Commercial services

Dining

  • Bed and breakfast

Business

  • Business centre
  • Computer rental
  • Fax/Photocopying

Children

  • Children's play area
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Leisure/ TV room
  • Health club

Room features

  • Individual air conditioning
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Hair dryer

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • HBO available
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Monroe Reqional (EQY)6.5 mi
Charlotte Douglas (CLT)17.0 mi
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Reviews
8.2
FabulousBased on  50  reviews

Rating by category:

8.0
Rooms
  • 5.0
    Guest rating

    Spacious rooms with large King bed

    Hot tub was broke and small menu for breakfast

  • 10.0
    Exceptional

    It was a wonderful stay and everything was near it

    Everything was perfect

  • 2.4
    Guest rating

    Nothing!! It was horrible I actually checked out the same day

    Well when I went to my room my bed was wet with pee

  • 10.0
    Exceptional

    Location, friendly atmosphere and staff was very attentive. We will use Quality again.

  • 6.6
    Good

    Breakfast was decent, eggs, sausage, bacon, waffles, bagels, cereal, biscuits and gravy and juices. House keeping staff was pleasant. Room was clean.

    Upon arrival, the manager, Michelle Reed and another employee continued to answer the phones and assist phone customers like I wasn't there. No "be with you in a moment" or anything. Phones in rooms were dead. AC did not work in the hallway. Ice machine out of order. No pillow cases on the pillows.

  • 10.0
    Exceptional

    Everything was fresh and comfy.

  • 7.8
    Fabulous

    Online booking was easy. Young lady who checked us in was very nice and helpful. Room was clean.

    Bed was very hard and uncomfortable. When we arrived around 11:15pm, there were several men sitting outside of rooms by the parking area. They had coolers and we're obviously intoxicated. Also in the parking lot were two men in a car smoking marijuana. You could smell it everywhere. We had several safety concerns.

  • 6.6
    Good

    large room. not as nicely decorated as sleep inn down road, but still ok. had bathtub

    noisy air conditioner added $10 charge day after stay. no explanation given

  • 5.4
    Guest rating

    they upgraded our room immediately to much nicer room breakfast area food and breakfast staff was good

    musty smell upon arrival bed flopped upward when sat on footend no fridge for meds no microwave for 3 night stay tv nor phone worked lotta dust on furniture room smelled musty disappointed not worth the rate

  • 8.8
    Superb

    The breakfast was good!

    The bed, we had double beds They were small but, we made it work.

  • 5.4
    Guest rating

    The staff are wonderful, friendly, helpful and pleasant. Breakfast is simple but really good.

    This may sound odd but the entire hotel smelled bad, dirty, but it looks like a nice hotel. The room smelled very bad. Adjusting the heat or air made it unbearable. We bought an air freshener. We booked a double room and were given a single. One bed was nice the other squeaky and edge of bed floppy.

  • 5.4
    Guest rating

    On booking in the person in front of me was paying a lot less for the same room!!! I asked if I could have the same rate, The girl looked and said sorry, you booked through an outside agency " I can not change it" So I paid a lot more. No lift had to carry my suitcases up the stairs

  • 8.2
    Fabulous

    The room was nice/clean. Beds were comfortable. The staff was very nice.

    The location had a lot of congestion as far as traffic but we still we're able to get out and go to our destinations.

  • 9.2
    Superb

    All good

  • 6.2
    Good

    Yes very good / breakfast was good and bed comfortable

    I didn't like seeing 3 bugs. I also didn't like paying 10.00 extra for incidentals. Nothing happened so why am I paying!!!!!!!!!!!!

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Highlights
8
FabulousBased on  50 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Monroe Reqional (EQY)6.5 mi
Charlotte Douglas (CLT)17.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room